Welcome to Rawlings Store at baseballprosales.com! These Terms and Conditions govern your use of our website and purchases of our high-quality baseball and softball equipment. By accessing our site or making a purchase, you agree to comply with these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to customers worldwide, excluding certain Asian and remote regions. By using this site, you confirm you are at least 18 years old or using the site with parental supervision.

1.2 Intellectual Property

All content on baseballprosales.com, including text, images, logos, and product designs, is the property of Rawlings Store or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

The Rawlings name, logos, and all related product names are trademarks of Rawlings Sporting Goods Company, Inc. and are used with permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, minor variations may occur. If you receive a product that substantially differs from its description, please contact us immediately.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.

3. Ordering and Payment

3.1 Order Process

When you place an order, you will receive an order confirmation email. This represents our acceptance of your order and the formation of a contract between you and Rawlings Store.

3.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details on our servers.

3.3 Pricing and Taxes

All prices are in US Dollars (USD). International customers are responsible for any customs duties, taxes, or fees imposed by their country.

4. Shipping Policy

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays) from our warehouse in Stockton, California.

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

4.3 International Shipping

We ship to most countries worldwide (excluding some Asian and remote regions). International customers should note:

  • Customs fees, taxes, or import duties are the customer’s responsibility
  • Delivery times may vary based on destination country customs processing
  • We recommend using trackable shipping for international orders

5. Returns and Exchanges

5.1 Return Eligibility

You may return most unused items in original condition within 15 days of delivery. The following items cannot be returned:

  • Batting helmets (due to hygiene concerns)
  • Batting gloves if removed from original packaging
  • Personalized or custom-ordered equipment
  • Used or damaged items

5.2 Return Process

To initiate a return:

  1. Contact us at [email protected] within 15 days of receiving your order
  2. Receive Return Authorization Number (RAN) and instructions
  3. Ship items to: Rawlings Store Returns, 3183 Freed Drive, Stockton, US 95202

5.3 Refunds and Exchanges

Refunds are processed within 3-5 business days after we receive your return and are issued to your original payment method. Original shipping fees are non-refundable unless the return is due to our error.

For exchanges, we ship replacement items once we receive and process your return. Standard shipping rates apply unless the exchange is due to our error.

6. Customer Responsibilities

6.1 Accurate Information

You agree to provide current, complete, and accurate purchase and account information for all transactions.

6.2 Prohibited Activities

You may not:

  • Use our products for any illegal purpose
  • Resell our products without authorization
  • Attempt to gain unauthorized access to our systems
  • Use any automated means to access the site without permission

7. Limitation of Liability

Rawlings Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our products or website. Our total liability for any claim related to these terms or your purchase shall not exceed the amount you paid for the product in question.

All baseball and softball equipment should be used properly with appropriate safety precautions. We are not responsible for injuries resulting from improper use of our products.

8. General Provisions

8.1 Changes to Terms

We reserve the right to update these Terms at any time. The updated version will be posted on our website with a new effective date.

8.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

8.3 Contact Information

For any questions about these Terms, please contact us at:

Rawlings Store
3183 Freed Drive
Stockton, US 95202
Email: [email protected]

Thank you for choosing Rawlings Store for your baseball and softball equipment needs. We’re committed to helping you play hard and play smart with top-quality gear!